Lot CategoriesFAQs
Yes, click here to register now.
Yes, registered buyers can have private
viewings of any lots upon application. Please contact us via email
or phone for further information. info@wlconlineauctions.co.uk
01704 829191
No, buyers can bid and buy as many lots as
they like.
All lots are brand new unless they state in
their description they are pre-owned or vintage.
A multiple lot means that there is more
than one lot available to the highest bidder, however, once the
highest bidder has decided how many lots they want then the
remaining lots will stay for sale at the hammer price. The
remaining lots will be available for all registered buyers to add
to their account in the following days after the auction has ended
but once they are sold there will be no more available.
The estimates are calculated through
selling similar lots at our live auctions over the past several
years, however, every auction is different and hammer prices can
understandably be much higher or lower on occasion depending on
buyers' demand for the lot.
Autobid is a great feature for buyers as it
allows you to set the highest amount you are willing to pay; if
somebody outbids you the website will automatically bid on your
behalf using the smallest increment set.
Yes, buyers’ invoices will be
generated and charged to the buyer's payment details automatically.
In the case that the payment does not clear, we will contact the
buyer to make an alternative payment. Please note that buyers who
do not settle their invoice within 72hrs will be struck from the
registration list and banned from registering for future
auctions.
No, if buyers wish to pay by alternative
means they must contact us via email immediately after the auction
has ended otherwise we will proceed to charge the registered
card.
Under the Data Protection Act, no buyers'
details including email addresses, delivery addresses and payment
details will be passed to third parties. Only the merchant provider
who processes the payments hold these details and WLC Auctions will
have no direct access to them.
All watches come complete with a 1-year
warranty boxed and original paperwork if stated in the lot
description.
All jewellery is hallmarked in the UK and
comes with a 1-year warranty.
Yes. All diamond jewellery is supplied with
an independent certificate of authenticity, along with a
replacement insurance valuation.
Yes. Rings can be resized free of charge.
Simply contact us by email or phone once the lot has been paid for,
and we’ll arrange the adjustment for you.
All consumer electronic lots come with a
one-year warranty provided directly by WLC Auctions, starting from
the invoice date..
Each lot will state the delivery method.
All high-value lots will be sent by Royal Mail Special Delivery.
All other lots are delivered by DPD using their secure PIN service,
which the buyer must provide on delivery to ensure the goods are
received safely.
Your goods will be delivered to the address
you registered with your account.
However, for jewellery, watches, gold, and any high-value lots over £500, delivery must be made to the billing address of the payment card and will be sent via Royal Mail Special Delivery for security.
However, for jewellery, watches, gold, and any high-value lots over £500, delivery must be made to the billing address of the payment card and will be sent via Royal Mail Special Delivery for security.
We aim to deliver all lots within four
working days of cleared payment. Buyers will be notified by phone
or email with their expected delivery date and time.
In the rare event that an item arrives
damaged, please contact us by email within 24 hours of receiving
the lot. Include full details and clear photos so our team can
assist you promptly.
Yes. Delivery charges are shown on each
individual lot listing. All delivery fees are set strictly in line
with the courier’s charges — WLC does not add any
profit to postage or shipping costs.
Yes. We offer finance through Kandoo, a
regulated credit broker that provides flexible payment options. We
recommend having your finance approved before bidding, as
applications do not affect your credit score.
You may be asked to complete 3D Secure when
registering, even if you’re not making a purchase. This is a
standard security step required by our payment gateway, Barclays,
to verify buyers and help prevent fraudulent activity. It ensures
your details are fully protected before taking part in our
auctions.Click here for more information on How to Bid
