Enter a search term

FAQs 

 

Yes, click here to register now.
Yes, registered buyers can have private viewings of any lots upon application. Please contact us via email or phone for further information. info@wlconlineauctions.co.uk 01704 829191
No, buyers can bid and buy as many lots as they like.
All lots are brand new unless they state in their description they are pre owned or vintage.
A multiple lot means that there is more than one lot available to the highest bidder, however once the highest bidder has decided how many lots they want then the remaining lots will stay for sale at the hammer price. The remaining lots will be available for all registered buyers to add to their account in the following days after the auction has ended but once they are sold there will be no more available.
The estimates are calculated through selling similar lots at our live auctions over the past several years, however every auction is different and hammer prices can understandably be much higher or lower on occasion depending on buyers demand for the lot.
Autobid is a great feature for buyers as it allows you to set the highest amount you are willing to pay; if somebody outbids you the website will automatically bid on your behalf using the smallest increment set. 
Yes buyers’ invoices will be generated and charged to the buyers payment details automatically. In the case that the payment does not clear, we will contact the buyer to make alternative payment. Please note that buyers who do not settle their invoice within 72hrs, will be struck from the registration list and banned from registering for future auctions.
No, if buyers wish to pay by alternative means they must contact us via email immediatley after the auction has ended otherwise we will proceed to charge the registered card.
Under the Data Protection Act no buyers details including email addresses, delivery address and payment details will be passed to third parties. Only the merchant provider who process the payments hold these details and WLC Auctions will have no direct access to them.
All watches come complete with a Two year warranty boxed and original paper work if stated in the lot description.
All jewellery is hallmarked in the UK and comes with a 1 year warranty.
All diamond jewellery comes complete with an independent certification of authenticity and replacement insurance valuation.
Jewellery can be re-sized in house at a £40.00 charge or can be taken to a local jewellers accordingly. WLC can also recommend jewellers nationwide for alterations. 
The one year warranty is with WLC Auctions and will start from the invoice date. 
Each lot will state whether it will be Royal Mail, special delivered or WLC couriered, all fees will be stated in the lot details.
Deliveries will automatically be arranged to be delivered to the address that the buyer registers with, Unless the lot/s are Jewellery or watches then they will be posted royal mail special recorded delivery only to the billing address of the payment card.
We will endeavour to deliver buyers lots within 14 working days (Jewellery and Watches 4 working days) upon confirmation of payment and buyers will be notified via phone or email of the expected delivery date and time.
In the rare event of any damages through transit, buyers must contact us via e mail (with full details including photos) within 24hrs of the lot being received.
No, all lots will be delivered free of charge.

 

Click here for more information on How to Bid