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Testimonials

What our customers say
 
 

 

 

 

I am absolutely thrilled with my gorgeous side table, along with service and a chirpy delivery driver who is delivering nationwide today with a smile.

Lady T

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I was very sceptical about buying an expensive watch online but after calling and having the process explained very clearly by 'Laura' who was very helpful by the way, I went ahead and took the plunge narrowly beating my opponent bidder I am now the proud owner of my first Rolex watch. All in all it was a great experience and I will be buying again!

Martin Parker

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It was my first time to auction. I can say that I've had no ideas what to do. I think everybody will feel the same with me hesitated about biding. But to today I can say WLC relieved what I feel hesitant about. I got a call & even email to confirmed all detail. Now I've got a parcel as the date informed. Very good quality & good customer services. Thank you Lis for prompt replied.

Ying

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I have purchased many things from wlc in the past at the live auctions and now also the online auctions, the team couldn't be anymore helpful. Thanks for the great experience guys

Danielle Smith

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Bought a Chanel bag from them a few weeks ago. Excellent service and after care from Laura in the office. Will be buying again. Thanks

Jen

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I had the pleasure to buy a present for my wife from them. Excellent service! And Heather kept me updated whenever I needed to. I'll definitely use them again!

Alessandro

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Afternoon

I would just like to say thank you for the great service, delivery was nice and easy and the delivery driver gave me a call when he was half an hour away which is great.

Tina

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I have purchased a large number of items from WLC and everything was delivered as stated on the item description. When there was a single item that I decided that I didn’t want, WLC agreed immediately to refund the item. So, I would strongly recommend the company.

David Rose

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Very easy process excellent customer service, called me to explain what happens next. Will be looking for future auctions

Jase Smallman

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I have had a great costumer service experience with WLC, as they went above and beyond to solve an issue and made sure that the item was delivered in time.

Iulian Vdovicenco

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Thankyou so much for my pictures.

Driver was brilliant rang me to put it in the garden box rather than just not deliver. The pictures themselves are amazing quality.

Absolutely 5 star I’ll definitely buy again and recommend you guys

Cheers

Tom Parker

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Heather,

Got my ring it's amazing I am so delighted with it and the great service especially from you and the team at WLC online auctions.

Thanks again,

Pauline

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Hi Heather,
I just wanted to say thank you for the wonderful Louis Vuitton case I received this morning. It’s absolutely amazing. I am so pleased and will be bidding again this weekend. I am extremely grateful for your kind customer care and you have a customer for life now! I have also introduced several friends because of your excellent service. Hope you have a very successful weekend,
Kindest regards,
Annie Riley

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Just wanted to thank everyone at WLC for your help with sending me the ring I purchased on Sunday.

I can't recommend you guys enough, I'm extremely happy with the product, let's hope my partner is as well (most important) look forward to seeing you when you are back in Stoke.

Regards
Andy

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Good Service and have seen in a live auction as well as online auction. Bought from several times and cannot fault the service the team offer. In my last transaction the team went over and above their duty helping me to arrange swift delivery of my eagerly anticipated item. Really good people and trust the business completely! Thank you! 
Christina Mallinder

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Just a quick one to say first time winner i was nervous as not done this before, very easy to use and the transaction was simple and Heather called first thing this morning,
Very reassuring from Heather = Pleasure and you will see me on here again.

Best Regards

Nick
Was nervous not now customer

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Great auction company, really easy to register and bid, kept up to date throughout the sale by text and email, well thought out and planned, from the girls in the office to the boss absolutely first class customer service would highly recommend. Next auction is tomorrow I'm ready. Cheers WLC.

Jason

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I have been in a couple of auctions and I have never got bored. I have had to opportunity to buy a couple of items for a really low price and I intend to go to as many as I can. Good price, quality products, what else I can ask for.

Sandra

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Excellent customer service and really fun but professional auctions. Wether you like shopping or not, I do recommend to go to these auctions! They are well worth it!

Eva

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Buying via an online auction can be a little daunting at first, that said I will certainly be bidding again on future auctions as the after care post auction has been excellent. I made a mistake where I nearly bought 3 of the same item, but a quick email and WLC auctions understood my error and refunded me immediately. 

I have no fears of bidding again, and maybe next time I will treat myself to some jewellery!

Alison

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   Hi Danielle, 

Thankyou for this, and thanks for the quick response and solution.Fantastic customer service!!!!!

Kind Regards Matt

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''Hi there, 
I just wanted to say thank you so much for my beautiful ring that arrived this morning.

I had a courtesy call yesterday to say it was being posted and it was with me by 9am this morning, such a great service. When I opened the box too the ring looked even more stunning than it did in the picture so I am one very happy customer!

Thanks again!'' 
Julie

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 "Really enjoyed my first auction yesterday and I got the ring I wanted!  Thanks for a brill day!"

Mia

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 ''Ah that’s fantastic news. I went to my first auction at hardwick Hall hotel and it was the best experience. Thank you so much for messaging me back.''

Tracie

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 "Just want to let you know that the ring from your auction arrived earlier. Thank you. The service you offer, be it online or at the actual auction, is superb.  You are lovely to deal with too!  Thanks again."

Warren

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"We have just taken delivery of a TV plus a Persian rug and some wine. I am very pleased with the things I have purchased and the service I have received.  When we needed information, we were able to talk someone who was able to help….late on a Sunday evening. That is impressive!"  

Sally

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"Received my ring Laura thanks. It fits perfect! Thank you for sorting it. I never thought it would happen! It was my dream to wear this ring and you’ve made it happen I can’t thank WLC AUCTIONS enough!"  

Sara

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"I absolutely loved your auction 2 weeks ago. I got some great deals and will definitely be back." 

Mohammed